Free Phone Consultation Offer For Spas

I would like to share with you the most powerful innovation I know for delivering great Spa Customer Service.

This innovation transcends all the rules in its simplicity. I believe it has come to me as an answer to a prayer so that as an economy we can begin to build effectively a new era of work.   Seth Godin, one of today’s marketing gurus, Stephen M.R. Covey, and ZenHabits.com founder Leo Babauta all have written about the new rules of productivity, the power of building trust, and the importance of stories, communities, leadership and tribes.

Great Customer Service is especially relevant in a spa setting, where people come to you in search of something that will improve their feeling, their health, their appearance, the quality of their lives.

In my many years of marketing, publishing, training and productivity-related work, my work has focused on this question: Why is it some spas can provide great Customer Service experiences – and most spas don’t? Why is it so hard to do something so apparently simple? 

All of us, no matter who we are and what we do, perform some level of Customer Service. But for the spa industry, Customer Service has to be a focused part of day-to-day work.  Especially if you are a supervisor, manager or business owner, you absolutely owe it to yourself to read on and sign up for your free phone consultation. My method will powerfully transform the way you deliver customer service, and the way your spa does business – and how profitable your business can become.

Why should you listen to what I have to say?

1. Because customer service, relationship management and workforce empowerment have been my “calling” my entire career. I have been focused on this for years, always with a desire to increase the employee’s desire to deliver great service. Over the years, I have learned, trained, tested, and measured. I have seen what works and what doesn’t – and what is still missing for us overall as a culture and as an economy. That is why customer service is in crisis today.
2. Because I have managed and trained CSRs for years, having worked in U.S., Hispanic and International Customer Service Departments. As an employee, manager and then trainer, I’ve figured out the key to what works, what doesn’t, what frustrates, what delights, what alienates customers and what keeps customers coming back – and what keeps customer service staff loyal.
3. Because I have experienced how poor customer service can be such a huge let-down when patrons go to a spa looking for a special, refined, sophisticated quality of service and interaction.; and I know how it feels when great service is present.

 What’s in it for you?

1. As a manager or business owner, you know how important your customer’s experience of your spa is. If you could transform the culture of your spa, your relationship with each and every customer, and transform the qualitative and quantitative health of your business … wouldn’t you want to do so?
2. What if this approach held the potential to not only transform your customer service but also transform every single relationship in your life – business and otherwise?
3. You are reading these words right now because you have called this information to yourself as much as I have invested in calling you into my field of experience. There is something here for you.

This is also what’s in it for you:

1. Spa professionals that have commitment, clarity of purpose – and who truly want to serve your organization and your patrons.
2. A healthier, saner, more collaborative, positive environment in which people work with joy- truly striving to help customers as well as each other.
3. Interactions that are uplifting, respectful, friendly every time – because that’s the kind of person your spa representative wants to be.

Schedule your free phone consultation so I can tell you more.

What’s the impact of all this? Delighted, loyal customers who are your best marketing ambassadors; new customers; referrals.  Higher profits, social stewardship, the satisfaction of building and nurturing an organizational culture of true service for everyone. Loyalty, commitment, healthier culture, reduced turnover, happier employees, and more enjoyment of your work.

I am dazzled and excited by what this can mean for you. I actually feel compelled to share my solution for better customer service with as many people as possible. I want to share it with you. So click here to schedule a free phone consultation so I can tell you more and begin to learn about your organization. You have absolutely everything to gain. I look forward to sharing with you this powerful methodology for transforming your spa’s customer service now!